HL Bank Customer Advisory - Phishing Scams

Customers are to take note of the below Police Advisory:

https://www.police.gov.sg/media-room/news/20210710_police_advisory_on_new_variant_of_phishing_scams_targeting_bank_customers_with_spoofed

 

Victims would receive a message allegedly from the bank, informing them that there were payment attempts detected from their bank accounts and to click on the link provided in the same message if they did not make the transactions. As the scammers had spoofed the bank’s SMS accounts, the scammers’ message might appear in the same SMS conversation thread as a bona fide SMS message from the bank.

 

When victims click on the link, they would be led to a phishing website that resembles the official website of a bank, requesting for their personal particulars, internet banking details and One-Time Passwords (OTPs). After providing the details, the victims subsequently realised they were scammed after receiving SMSes on monies being transferred from their bank accounts.

 

Customers are advised to adopt the following measures to prevent their bank accounts from being compromised:

a) Do not click on URL links or call the numbers provided in unsolicited text messages;

b) Always verify the authenticity of the information with the official website or sources;

c) Never disclose your personal or Internet banking details and OTP to anyone. Bank staff or government officials will never request for your internet banking login details and OTPs over the phone.