Learn how to spot a scam

Recently several customers of banks in Singapore have been targeted by a series of phishing scams and some have suffered significant monetary losses. Scam attempts are always evolving and to safeguard your digital banking profile, it helps if you learn how to spot a scam and stay vigilant. Here are a few tips on how to spot a scam.

Did you observe or perform any of the following actions?

• Provided banking credentials, personal information or one-time password (OTP) to anyone over the phone.
• Received OTP or funds transfer notifications you didn't initiate.
• Clicked on links from SMS or e-mails messages to fake websites,  where you were asked to provide your bank login information.
• Received a deal that seemed too good to be true and proceeded to make payments on websites provided by unknown senders.

If the above actions sounds familiar to you, its important to take immediate steps to secure your digital banking account. Our 24/7 contact centre is here for you to report lost cards and fraudulent transactions. Call us immediate at +65 6028 9800 if you require assistance. You may consider filling a police report if you have suffered monetary loss or loss of your personal information.

You can learn more about protecting yourself from scams and fraud in our Security Information page. If you would like to find out more on your liability for losses arising from unauthorised transactions, you may refer to the FAQ on E-Payments User Protection Guidelines by ABS.

Visit ScamAlert.sg to learn more about scams and how to avoid them.