HL Bank Connect (Digital Token)

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  • HLB Connect Overview >
  • Digital Token
Digital Token

 

We've moved to digital token on 10 June 2023 to provide enhanced security and convenience 

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AppAuthorise (Digital Token)

AppAuthorise is a digital token embedded in your HLB Connect mobile app. This security feature will fully replace the physical security token or SMS OTP required to authorise online and mobile banking transactions. 




How Does It Work

AppAuthorise Notification

When you perform a transaction on HLB Connect Online Banking, you will receive a push notification to authorise your transaction. 

View transaction request

Tap on the push notification to review the transaction request and then select "Authorise". 



Setting Up Your Digital Token 

Follow the steps below to activate your digital token!

  • Via SMS and Email
  • Via Physical Token
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  • 1

    Login with your username and password
  • 2

    Enter the activation code that has been sent to your mobile number
  • 3

    Enter the activation code that has been sent to your email address and click ‘Done’
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    Login with your username and password
  • 2

    Enter the 8-digit Challenge code to your physical token
  • 3

    Enter the One-Time Password generated on your physical token and click ‘Done’

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External Link Disclaimer

If you click ‘Continue’, you will leave the HL Bank website to access a third party website ("Third Party Website").

HL Bank has no control over the Third Party Website and has no liability in connection with your use of the Third Party Website.

HL Bank is not liable for how any information you may provide on the Third Party Website is handled or treated, or for any loss incurred in connection with you accessing the Third Party Website. HL Bank makes no warranties, representations or undertakings about the Third Party Website.

 

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