HL Bank Connect

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  • HL Bank Connect
HLB Connect

Enjoy our next generation

digital banking experience

Apply Now
Register Now

Features

  • Features
  • How to Register
  • Security

AppAuthorise Digital Token

Authorise online banking transactions in a single tap while transactions through your mobile app are authorised seamlessly in the background. 

 

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Emergency Lock

Immediately suspend access to online and mobile banking if you believe your account is compromised.

 

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Singpass Login

Login instantly with one tap using your Singpass App.


 

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Account Overview

Check your account balances and details from anywhere, 24/7. 

 

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Transaction Limits

Set daily limits for different transaction types. 

 

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Transfer funds

Transfer funds effortlessly. No queues, no hassles. 


 

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Favourite Accounts

Add your favorite accounts for easier and quicker transfers.

 

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Email Address

Update your email address where you would like to receive notifications from us. 

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Transaction Receipts

Save or share transaction receipts to recipients.

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AppAuthorise Digital Token

Authorise online banking transactions in a single tap while transactions through your mobile app are authorised seamlessly in the background. 

 

More details

Less details

Emergency Lock

Immediately suspend access to online and mobile banking if you believe your account is compromised.

 

More details

Less details

Transfer funds

Transfer funds effortlessly. No queues, no hassles. 


 

More details

Less details

Account Overview

Check your account balances and details from anywhere, 24/7. 

 

More details

Less details

Transaction Receipts

Save or share transaction receipts to recipients.

More details

Less details

Favourite Accounts

Add your favorite accounts for easier and quicker transfers.

 

More details

Less details

You may refer to our FAQ here.

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How to register for HLB Connect?

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  1. You will need a Current, Savings or Fixed Deposit Account.
    If you don’t have one, open one here.
  2. Please go to https://www.hlbankconnect.com.sg/rib and click on "Register for Online Banking".
  3. Click "Retrieve Myinfo with Singpass" and scan the QR code to verify your identity.
  4. If you don't have Singpass, visit us at HL Bank or mail to us the eConnect form. 
    We will issue a Temporary ID to you. Once you receive it, please visit our page again and click on "Register for Online Banking".
  5. Enter your Account number and SMS OTP.
  6. Create your username and password to login.

HLB Connect Security Information

 

If you suspect that there has been any unauthorised access to your account(s) online, or that any online transaction has taken place which is not initiated by you, please contact us at +65 6349 8330.

HL Bank Security

Safeguarding your data has always been our priority, and in doing so, we have incorporated the following features: 

  • Alphanumerical requirements for passwords
  • Singpass authentication for registration and resets with HLB Connect (for Singaporeans, PR and FIN holders)
  • Temporary IDs for registration and resets with HLB Connect
  • Multi-layered authentication process for transactions     
  • Automatic log off after prolonged inactivity 
  • Deactivation of accounts 

Common Online Scams

Shoulder surfing

 

Phishing


In most cases, passwords and usernames are obtained when they are entered into the fields on an imposter website that replicates the original website. Such links can be sent through emails, and in more recent cases texts and web based chats.

Keystroke logging

 

Keystroke Logging

 

Keystroke logging obtains passwords by monitoring and recording a user’s typing patterns on the keyboard. This can be captured through hardware and software.


 

Spyware

 

Spyware

 

Spyware is a computer software that is often installed into a PC without user's knowledge and usually takes place during user's download of free software, games or subscribing to free online services from the Internet. Once installed, it does not only monitor user's surfing activity but also capable of retrieving any personal and sensitive information that is being transmitted on the Internet before it is sent in the background to interested parties.

Telephone Tapping

 

Telephone Tapping

 

Phone tapping is the unauthorised monitoring of telephone and internet conversations and/or key tone. One way that this can be done is through Bluetooth connections. 

 

Password cracking

 

Malware Alert


Passwords and usernames can be obtained through the use of malware. Malware programs can be installed when a user clicks on an unknown link, an email attachment, or any attachments sent through other applications. 

 

Login spoofing

 

Login Spoofing

 

Login spoofing is a way of obtaining a user's username and password. The user is presented with the bank's Login page to prompt for the username and password. When the username and password are entered, the information is then passed to the attacker.

Trojan horse

 

Trojan Horse

 

Trojan horse is a type of malware (malicious software) which allows unauthorised access by attacker to user's computer and more often for the purpose of data theft (e.g. personal information, bank account numbers and password). It can be spread through opening email attachments from unknown person or visit to unknown websites.

 

 

Password cracking

 

Password Cracking


Using this method, passwords are repeatedly guessed until access is granted. 

 

 

 

Shoulder surfing

 


Shoulder Surfing

Passwords and usernames are obtained using this method by observing your devices when passwords and usernames are entered. 




Mule scam

 

Mule Scam

 

As the result of responding to spam email or job recruitment that offers opportunities to make easy money, a person could fall for a mule scam. This person is known as "money transfer agent" or "money mule" whereby a mule's bank account is used to receive stolen money from phishing victims and such account also act as a transit prior to the funds being sent abroad and later to be withdrawn by the fraudsters.

Security Tips

We have put together a guide on how to bank online safely. 

Be precise

 

Vigilance Is The Key

 

Keeping yourself updated with the new types of online threats can allow you to pick up on scam methodologies.

See www.singcert.org.sg to find out more on the latest internet threats.

Don't click

 

Don't Click

 

Website addresses should always be manually keyed in. Never click on access links provided by separate applications (e.g. SMSes, pop ups, emails etc.). 

Keep it private

 

Keep It At Home

 

Never use a public computer or an unsecured wireless network

(“WIFI”) when performing online transactions.

Look out for padlock on browser

 

Look Out For the Padlock on Your Browser

 

When visiting websites that require you to share your security information. Make sure it's there as the icon indicates that the website uses a secure connection. When it comes to your online safety. Visit www.mycert.org.my to find out the latest internet thread

 

Junk it

 

Use a single device to perform all banking related access and transactions

 

For your convenience, you will be able to receive the OTP, access Internet Banking, and perform on-line banking transactions on your device. Please note however that you will need to keep your device secure at all times (both in terms of physical care as well as preventing software viruses/hacks) to prevent any loss to or unauthorised transactions on your account.”

Securely store

 

Shred or Securely Store

 

Documents with personal data should always be securely stored or shredded 

 


 

Complicated

 

Make It Complicated

 

Ensure that passwords created are a combination of alphabets and numbers. Passwords should also be changed regularly. 

Disable auto complete

 

Disable Auto-complete & Auto-save

 

Usernames and passwords should not be subjected to the autosave function on your devices 

Junk it

 

If You Doubt It, Junk It

 

No matter how legitimate it may seem, never respond to unsolicited emails.

sharing is not always care

 

Sharing Is Not Always Caring

 

Never share information such as your usernames and passwords via emails or pop-up windows and phone calls 


 

Check and monitor

 

Check & Monitor

 

Reconcile your transaction records frequently to ensure that any suspicious transactions can be reflected as soon as possible. 

Don't keep your cache

 

Don't Keep Your Cache

 

After every online session, clear your browser cache. 

 

 

 

Invest a little

 

Invest A Little

 

Consider investing and updating computer securities, such as firewalls, anti-spy and anti-virus software. 

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External Link Disclaimer

If you click ‘Continue’, you will leave the HL Bank website to access a third party website ("Third Party Website").

HL Bank has no control over the Third Party Website and has no liability in connection with your use of the Third Party Website.

HL Bank is not liable for how any information you may provide on the Third Party Website is handled or treated, or for any loss incurred in connection with you accessing the Third Party Website. HL Bank makes no warranties, representations or undertakings about the Third Party Website.

 

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